https://www.teiro.com.au/resources/support-worker-check-in-and-out/ https://www.teiro.com.au/video-posters/support-worker-check-in-and-out.jpg How to Check In and Out of a Visit in Teiro A support worker arrives at a visit, checks in from the app, and checks out when the visit ends. The times are recorded against the visit as the attendance evidence billing later depends on. https://www.teiro.com.au/videos/support-worker-check-in-and-out/989219ac65/16x9.mp4 27 2026-08-17T16:00:00+10:00 yes no no https://www.teiro.com.au/resources/support-worker-client-messaging/ https://www.teiro.com.au/video-posters/support-worker-client-messaging.jpg How a Support Worker Messages a Client in Teiro A support worker running late messages the client from the app, without either phone number changing hands. The channel is already open because she is rostered on, the client replies by plain SMS, and she checks in on arrival. https://www.teiro.com.au/videos/support-worker-client-messaging/d6a0c59694/16x9.mp4 29 2026-08-17T14:00:00+10:00 yes no no https://www.teiro.com.au/resources/how-to-run-an-ndis-billing-run/ https://www.teiro.com.au/video-posters/how-to-run-an-ndis-billing-run.jpg Running a Billing Run and Reconciling Payments in Teiro A short walkthrough of a real NDIS billing run in Teiro: picking up held and verified services, reviewing every claim line, grouping lines by how each plan is funded, drafting the NDIA claim file, and reconciling payments, all from one screen. https://www.teiro.com.au/videos/how-to-run-an-ndis-billing-run/e5a465bb31/16x9.mp4 32 2026-08-17T09:00:00+10:00 yes no no