Stop running your care team on spreadsheets.
Teiro is the workforce platform built for Australian disability, aged care, and community health providers. Roster your carers, track compliance, and communicate with your team — without the spreadsheets and WhatsApp group chats.
Trusted by care providers across Australia. No lock-in contracts.
If this sounds familiar, you’re not alone.
Rostering still lives in a spreadsheet
You've got a colour-coded tab for each fortnight, three versions floating around in email, and a coordinator who has to manually text every carer when something changes. It works — until it doesn't.
Carer communication is a WhatsApp group and a prayer
Shift confirmations via text. Incident notes in a Facebook message. Quals expiry reminders on a Post-it. There's no paper trail, no accountability, and no way to know who actually saw what.
Compliance is a last-minute scramble
Audits are coming. You need evidence of training, check-in records, incident reports, and support ratios. It's all there — somewhere. Across three folders, two spreadsheets, and someone's personal email.
The solution
There’s a better way to run your care team.
Teiro brings scheduling, communication, compliance, and client records into the same tool — built for care providers, not adapted from a retail or hospitality system. It understands support ratios, carer qualifications, and what an auditor actually needs to see.
Your coordinators get clarity. Your carers get simplicity. Your auditors get evidence. And you get your Sunday evenings back.
See Teiro in action — book a demoSmart scheduling
Drag-and-drop roster board with conflict detection and availability overlays.
Carer mobile app
GPS check-in, job notes, incidents, and documents — all from the phone.
Compliance tracking
Qualification expiry alerts, audit-ready reports, and document generation.
Comms hub
SMS, email, and call logs — every message linked to the shift and client.
Features
Four things that fix most of the problem.
SCHEDULING
Fill shifts with confidence
Filter your roster by availability, qualification, location, and client compatibility. Drag to assign. Conflicts flagged before you publish. Changes sent to carers when you make them.
No more back-and-forth. No more gaps you didn't know about until Monday morning.
Learn moreCARER APP
Your team in your pocket
Carers check in and out with a tap. They log incidents, upload documents, and read shift notes — all from their phone. No paper forms. No "I didn't get the message." No end-of-day data entry for your coordinators.
Available on iOS and Android.
Learn moreSunrise North — Morning care
8:00 – 10:00 am
Hillcrest — Afternoon
2:00 – 4:30 pm
COMPLIANCE
Never miss an expiry again
Track every carer's qualifications, training, and certifications. Automated alerts before anything expires. Audit-ready reports on demand. When the auditor comes, you open a report — you don't spend three days in a file cabinet.
Learn moreCOMMUNICATIONS
One channel for everything
SMS, email, and call logs — all in Teiro. Send a roster update to the whole team or a note to one carer. Every message is logged against the shift and the client record. No more WhatsApp chains. No more "I never got that."
Learn moreWhat coordinators say
From the people using it every day
“We cut our rostering time by more than half in the first month. The biggest win was carers actually confirming shifts instead of us chasing them.”
Operations Manager
Disability support provider, Victoria
“Compliance used to be our biggest stressor before every audit. Now it's just a report I run and send. I can't believe we managed without it.”
Care Coordinator
Aged care provider, Queensland
“Our carers were hesitant about a new app. Within a week, they were asking us why we hadn't done it sooner.”
General Manager
Community health organisation, NSW
Platform
Everything else that keeps the operation running
Why Teiro
Built for care. Not retrofitted from somewhere else.
Most workforce tools were designed for hospitality, retail, or construction — then sold to care providers as “flexible enough.” They’re not. They don’t understand support ratios. They don’t understand client compatibility or continuity of care. They don’t have incident workflows that make sense for your team.
Teiro was built from the ground up for Australian care providers. Every feature was designed with coordinators, carers, and compliance leads in the room. We know the sector because we’ve worked in it and alongside it.
If you’ve ever had to explain your own compliance requirements to a software vendor’s support team, you know why that matters.
Built for Australian care
Supports the compliance documentation, support ratios, and workforce requirements of Australian disability support and aged care providers — not adapted from a generic tool.
Built for care workflows — not factory shifts
Client compatibility, carer-to-client history, and shift continuity are built into the scheduling logic from day one.
Mobile-first for carers in the field
GPS check-in, job notes, incident reporting, and document capture — designed for someone who is at a client's home, not at a desk.
Plain-English setup and support
No implementation projects. No six-week onboarding sprints. We set you up, show your team how it works, and stay close.
Australian-hosted and privacy-compliant
Your data stays in Australia. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Ready to run a tighter operation?
See exactly how Teiro would work for your organisation — in a 30-minute demo, tailored to your setup.
No pressure. No lock-in.