Carer App

Viewing your jobs in the app

How carers see their schedule, job details, and customer information before a visit.

Carers see their own jobs only — a clean, simple view designed for use on a phone.

Today's jobs

The home screen shows today's jobs in chronological order. Each card shows the customer name, scheduled time, address, and service type.

Job detail

Tap a job to see full details: customer address with a map link, special instructions from the care plan, required tasks, and any documents attached to the shift.

Customer information

Relevant customer information is surfaced in each job — medical alerts, communication preferences, and key contacts. Carers don't need to navigate to a separate customer record.

Upcoming schedule

Swipe or navigate to the Schedule tab to see the next 7 days. This helps carers plan their week and spot any upcoming changes.

Still have questions?

Our support team is here to help. Get in touch and we’ll usually respond within one business day.

Contact support