Brevity Alternatives for NDIS Providers Ready to Scale (2026)
Brevity suits small NDIS providers getting started -- but rostering limitations, the absence of a carer mobile app, and reporting gaps become real friction as organisations grow. Here are four alternatives to consider.
What Brevity is and who it suits
Brevity is an Australian NDIS software platform built on Salesforce. It covers client management, rostering, invoicing, HR, and compliance documentation in a single interface. Pricing is per client per month rather than per staff member, which makes it cost-effective for providers with a high staff-to-client ratio.
Brevity suits small NDIS providers -- typically 10 to 50 staff -- who are moving off spreadsheets for the first time and want an all-in-one tool with local support. The per-client pricing model is straightforward and predictable at small scale, and the breadth of features covers the basics.
Where providers start to feel the limits:
The Salesforce foundation introduces a learning curve that catches many new users off guard. More substantively, providers who grow past 30 to 50 staff often find that Brevity's rostering tools don't scale gracefully -- managing complex shift patterns, carer availability, and rapid schedule changes requires more manual work than a purpose-built scheduling board would. The mobile app experience has been a consistent point of friction in user reviews. Reporting depth is limited for providers who need detailed workforce analytics or audit-ready compliance reports.
If you started on Brevity and the platform now feels like it's working against you rather than for you, it is probably time to evaluate alternatives.
What to look for in a Brevity alternative
As providers outgrow Brevity, the gaps that surface tend to cluster around three areas. Your replacement should address whichever of these is your primary pain:
Rostering sophistication: A scheduling board that handles carer availability, conflict detection, recurring patterns, and last-minute changes without requiring manual cross-checking. The ability to see, at a glance, who is available, qualified, and close enough to cover a shift.
Carer mobile app: A mobile experience your workforce actually uses on shift -- not just a portal they log into occasionally. Check-in and check-out, shift notes, incident reporting, and document capture. If carers are still using WhatsApp to communicate with coordinators, the app is not doing its job.
Reporting and audit readiness: Compliance documentation that produces audit trails automatically rather than requiring manual exports. Qualification expiry tracking. Incident records attached to the right client and carer profile, not buried in a separate system.
Secondary considerations: data hosting in Australia, pricing transparency at scale, and implementation time (how long until you're actually operational, not just signed up).
4 Brevity alternatives for NDIS providers
1. Teiro
Teiro is built from the ground up for Australian NDIS, aged care, and community health providers. Where Brevity covers the basics broadly, Teiro goes deeper on the areas that matter most as organisations grow: scheduling, carer management, and compliance.
The scheduling board handles carer availability overlays, conflict detection, and drag-and-drop job assignment. Recurring bookings, standing instructions, and last-minute reassignments are managed from a single view without tab-switching or manual cross-referencing. The carer mobile app covers the full shift-day workflow -- check-in, check-out, shift notes, incident reporting, and document capture. Qualification and credential tracking alerts coordinators before Worker Screening Checks, mandatory training, or certifications expire.
Communications sit in a unified feed against each client and carer record -- SMS, email, call logs, and approval requests in one audit trail rather than scattered across phone, WhatsApp, and email threads.
Pricing is transparent and per-user, with no minimum seat count. Free for organisations with five or fewer active users. Teiro does not include NDIS billing or PACE integration -- it is a workforce and coordination platform. Providers who need NDIS billing typically pair it with a dedicated billing tool.
Best for: NDIS and disability support providers with 10 to 300 staff who have outgrown Brevity's rostering tools and need a platform built for coordination at scale.
2. ShiftCare
ShiftCare is the most widely adopted care management platform in Australia. Four pricing tiers from $8 to $25 per user per month (minimum five users). Rostering, NDIS billing, carer app, client management, and compliance in one platform.
The shift to per-user pricing from Brevity's per-client model changes the cost structure -- run the numbers for your specific team size before committing. ShiftCare's NDIS billing and PACE integration is one of its strongest differentiators from Teiro and Brevity, and it is worth evaluating if billing automation is a priority.
Best for: Providers who want NDIS billing and rostering in one platform, with established Australian market presence.
3. CareMaster
CareMaster is an Australian-built platform covering rostering, NDIS billing, incident reporting, and HR. ISO 27001 certified, all data hosted in Australia. Worker and participant apps are included across all pricing tiers. A 30-day free trial makes it one of the easier platforms to evaluate. Pricing starts from approximately $9 per user per month.
The per-user pricing model is comparable to ShiftCare. CareMaster's interface is functional and its Australian support team is a genuine advantage for providers who want local help during setup.
Best for: Price-sensitive providers who want Australian data hosting, a free evaluation period, and NDIS billing included.
4. AlayaCare
AlayaCare is a Canadian home care platform with an Australian presence. It is the most feature-complete option in this list -- clinical documentation, scheduling, billing, and reporting at enterprise scale. Enterprise pricing typically starts from approximately $1,000 per month. Implementation is measured in months.
It is worth mentioning as an option for providers who have grown significantly past Brevity and are running complex multi-site or clinical operations -- but it is significantly more expensive and complex than the other alternatives here. Most providers switching from Brevity will find Teiro, ShiftCare, or CareMaster more appropriate.
Best for: Large providers (100+ staff) running complex clinical programs where budget and implementation time are not constraints.
Comparison table
| Platform | Pricing | NDIS billing | Carer app | Rostering | Implementation |
|---|---|---|---|---|---|
| Teiro | Per-user, transparent | No (workforce focus) | Strong | Strong | Weeks |
| ShiftCare | $8-$25/user/month | Yes | Moderate | Moderate | Weeks |
| CareMaster | From ~$9/user/month | Yes | Moderate | Moderate | Weeks |
| AlayaCare | From ~$1,000/month | Yes | Strong | Strong | Months |
| Brevity | Per-client | Yes | Limited | Basic | Weeks |
Frequently asked questions
Can I migrate data from Brevity to another platform?
Most platforms will help with data migration as part of onboarding. Client records, care plans, and historical compliance documents are the most important things to transfer. Ask each vendor specifically what they import and in what format before signing. Avoid platforms that make migration out impossible -- that is a red flag.
Does Teiro include NDIS billing?
No. Teiro handles the workforce management side of operations -- scheduling, carer compliance, participant records, and communications. It is not an NDIS billing or PRODA/PACE tool. Many providers use it alongside a dedicated billing platform. See our NDIS billing vs workforce software guide for more detail on how the two categories work together.
What if I only have a small team right now?
Teiro is free for organisations with five or fewer active users -- no trial period, no credit card required. It is the full platform, not a stripped-down version. You can start at no cost and move to a paid plan as your team grows.
How to choose
If Brevity's rostering and mobile app gaps are your primary pain, Teiro is worth a direct evaluation -- it addresses exactly those gaps and is designed for providers at the scale where Brevity starts to struggle.
If NDIS billing automation is your primary requirement, ShiftCare or CareMaster will serve you better -- both include billing and have stronger track records in that area than Teiro currently offers.
Whatever you choose, insist on a real evaluation with your actual workflows -- not a demo with sample data. The platforms that hold up under real conditions are the ones worth switching to.