NDIS Progress Note Template (Free Download)
A complete, ready-to-use progress note template for NDIS support workers. Covers support delivered, participant response, goal progress, health observations, incidents, and worker declaration.
What is an NDIS progress note?
A progress note is a contemporaneous record of the support delivered to a participant during a shift. It captures what happened, how the participant responded, any concerns or incidents, and evidence that the funded support was actually provided.
Done well, progress notes serve three purposes at once. They protect the participant by creating a record of their care history. They protect the worker by documenting what was done and any decisions made. And they protect the organisation by demonstrating that supports were delivered as funded — which is what the NDIS Commission looks for during audits.
Generic entries like "participated in daily living activities — no concerns" satisfy almost none of these purposes. They tell the next worker nothing, provide no audit trail, and demonstrate no engagement with the participant's goals or current state.
How Teiro automates progress note tracking
Teiro lets you attach dynamic forms — including progress note templates — directly to job types. When a carer completes a shift on the mobile app, the progress note form appears as part of the shift completion workflow. Entries are timestamped, linked to the participant record, and visible to coordinators in the client's communication timeline. See how it works.
NDIS Progress Note Template
NDIS PROGRESS NOTE
Organisation name:
Participant name:
NDIS number:
Support worker name:
Date of support: **Time in:** **Time out:**
Support category / line item (if known):
1. Support Delivered
*Describe the specific support activities provided during this shift. Be specific — list tasks completed, activities undertaken, and any assistance given.*
2. Participant Response and Engagement
*How did the participant respond to the support? Note their mood, engagement level, any communication, and whether they were an active participant in the activities.*
3. Goal Progress
*If the support delivered relates to a goal in the participant's plan, note progress toward that goal. If not applicable, write N/A.*
Goal referenced:
Progress observed:
4. Health and Wellbeing Observations
*Note anything relevant to the participant's physical or emotional health — changes in condition, medication observations (if in scope), mobility, appetite, sleep, or anything that differs from usual.*
5. Incidents, Concerns, or Handover Flags
Was there any incident, near-miss, or concern during this shift?
- No incidents or concerns — routine shift
- Concern noted (describe below)
- Incident report submitted (attach report number)
Details:
Incident report number (if applicable):
6. Worker Declaration
*By signing below, I confirm that the support described above was delivered in accordance with the participant's support plan and my organisation's service agreement, and that this record is accurate to the best of my knowledge.*
Signature: **Date:**
*(For digital records: worker ID and submission timestamp serve as electronic signature)*
*This template is provided as a general guide. Providers should adapt it to their organisation's policies and ensure it aligns with any requirements under the NDIS Practice Standards and their registration conditions.*
Ready to move your progress notes off paper or email? Book a Teiro demo to see how digital progress notes work — attached to shifts, timestamped, and visible to your coordination team the moment they are submitted. Or start a free trial.