Free provider tool
NDIS Invoice Template for Self‑Managed Participants
Create a professional NDIS tax invoice for a self-managed participant in minutes. Enter your provider and bank details once, add your service lines, and download a ready-to-send PDF. Includes all fields the participant needs to enter when claiming reimbursement through the NDIS myplace portal.
What must appear on an NDIS invoice for a self-managed participant?
Self-managed participants claim reimbursement through the NDIS myplace portal. For the participant to enter the claim correctly, your invoice must include the following fields.
| Field | Required | Notes |
|---|---|---|
| Provider ABN | Yes | Must appear on the invoice |
| Participant NDIS Number | Yes | 9-digit number from the NDIS portal |
| Support item code | Recommended | Helps participant enter the correct line item in the portal |
| Service date(s) | Yes | Date(s) the support was actually delivered |
| GST status | Yes | Most NDIS supports are GST-free |
| Bank details | Yes | BSB, account number, and account name so the participant can pay you |
Provider Details
Saved automatically for future invoices.
Participant Details
9-digit number from the participant's NDIS plan
Invoice Details
Service Lines
$0.00
NDIS invoicing for self-managed participants explained
What is self-managed NDIS funding?
Self-managed participants receive NDIS funding directly into their own account (or a dedicated account they control). They choose their own providers, negotiate their own prices, and pay invoices directly. After paying, the participant claims reimbursement from the NDIA through the myplace portal by entering the invoice details. Because the participant is responsible for record-keeping and claims, they need clear, complete invoices that contain every field the portal asks for.
What must appear on an NDIS invoice?
Your invoice must include your ABN, your business name and bank details (so the participant can pay you), the participant's NDIS number, the date each support was delivered, a description of the support, and how GST is treated. Including the NDIS support item number is not legally required, but it is strongly recommended because many participants need it to enter the claim in the portal correctly. Without it, the participant may need to contact you for clarification, delaying your payment.
GST and NDIS supports
The majority of NDIS disability supports are GST-free under the GST Act. This means providers do not charge GST on those services, and participants are not charged GST. On the invoice, GST should be shown as $0 or "GST-free" rather than left blank, so the participant knows the treatment has been considered. If any of your services are subject to GST (some non-disability supports can be), tick the GST checkbox on that line and the tool will calculate the GST component for you.
How to get paid by a self-managed participant
Send your invoice after delivering the support. The participant pays you from their own account, then logs into the NDIS myplace portal to claim reimbursement by entering the invoice details. The NDIA reviews the claim and transfers the funds to the participant. This process typically takes a few business days. Because the participant must pay before claiming, keeping invoice terms clear (and ideally short) reduces payment delays for both parties. Most self-managed invoices use a 14 or 30-day payment term.
Common questions
Does my NDIS invoice need to include a support item code?
It is not a legal requirement, but it is strongly recommended. The NDIS myplace portal asks participants to select or enter a support item number when making a claim. If your invoice does not include the code, the participant may need to contact you to confirm it, which delays your payment.
Do I charge GST on NDIS supports?
Most NDIS disability supports are GST-free under the A New Tax System (Goods and Services Tax) Act 1999. Registered disability service providers generally supply these supports GST-free. If you are unsure whether a specific service you provide is GST-free, check with your accountant or the ATO. The GST checkbox on each line defaults to unchecked (GST-free).
What is the participant's NDIS number and where do I find it?
The NDIS number is the participant's unique 9-digit identifier assigned by the NDIA. It appears on their NDIS plan, their welcome letter, and in their myplace portal account. The participant provides their NDIS number to you — you do not look it up independently.
Can I charge more than the NDIS price limit for a self-managed participant?
Self-managed participants are not subject to the same price limit rules as plan-managed or NDIA-managed participants, and you can negotiate any price directly. However, if you charge above the NDIS price limit, the NDIA will only reimburse the participant up to the limit and the participant must cover the difference from their own pocket. Exceeding the price limit without the participant understanding this can cause disputes.
How long until I get paid?
Self-managed participants must first claim in the myplace portal after receiving your invoice. The NDIA reviews the claim and transfers funds to the participant — this can take a few business days. The participant then pays you. The total time from invoice to payment can range from a few days to a couple of weeks, depending on how quickly the participant submits their claim.
What format should the service date be in?
Australian convention is dd/mm/yyyy (e.g. 15/06/2025). The tool displays dates in this format on the PDF. The NDIS myplace portal also uses Australian date formats when participants enter claim details.
Teiro handles NDIS invoicing automatically
When you complete a shift in Teiro, a compliant NDIS invoice is generated automatically with the correct item codes, dates, and GST treatment. No manual entry, no missing fields.
No lock-in. No setup fee.
Support item codes and names are sourced from the NDIS Pricing Arrangements and Price Limits 2025‑26, published by the National Disability Insurance Agency. Licensed under CC BY 4.0. This tool generates invoices based on information you enter. Teiro does not provide tax or legal advice. Verify GST treatment and invoice requirements with your accountant or registered tax agent.