Software Comparison
Teiro vs Splose: NDIS rostering software vs practice management
Teiro and Splose are not direct competitors -- they are built for different parts of NDIS operations. Splose is a practice management platform: appointment booking, clinical notes, NDIS plan management billing, and invoicing for allied health and support coordination providers. Teiro is a care workforce platform: shift scheduling, SCHADS Award compliance, carer management, and a mobile app for disability support workers.
Many NDIS organisations use both -- Splose for plan management and allied health billing, Teiro for rostering the direct support workforce. If you are evaluating one because you have outgrown the other, the question to ask is which operational problem is actually the bottleneck.
For a deeper look at the difference between rostering software and practice management, see our guide to NDIS rostering software vs practice management.
Which problem are you trying to solve?
You roster support workers to participant shifts
Teiro is built for this. Shift scheduling, SCHADS compliance, worker credential tracking, and a mobile app for your support workforce.
You deliver allied health services or plan management
Splose is built for this. Appointment management, clinical notes, plan management billing, and capacity building invoicing for practitioners and support coordinators.
Feature comparison
The differences below reflect the distinct use cases each platform is designed for, not gaps in either product. Both do their jobs well -- they just do different jobs.
| Feature | Splose | Teiro |
|---|---|---|
| Primary use case | Allied health practice management, NDIS plan management billing, and support coordination. Built for practitioners managing a professional caseload. | Disability support workforce rostering, SCHADS Award compliance, and carer management. Built for organisations that employ and schedule support workers. |
| NDIS billing | Strong plan management and support coordination billing. Handles NDIS service agreements, capacity building invoicing, and plan-managed claim submission. | Direct support billing with SCHADS rate automation. Shift-level line item mapping, service agreement tracking, claim management, and budget dashboards. |
| Shift rostering | Appointment scheduling designed for practitioners with individual caseloads. Not built for shift rostering across a workforce of support workers. | Purpose-built shift rostering with SCHADS Award enforcement, conflict detection, qualification blocking, and availability overlays for a support worker workforce. |
| Mobile app for workers | Clinician-focused: client notes, appointment management, and session documentation. Designed for practitioners, not field support workers. | Support worker app for check-in and check-out, shift notes, incident reporting, and document capture in the field. Mobile-first design. |
| SCHADS Award compliance | Not designed for SCHADS Award shift compliance. Allied health practitioners are covered by different awards and arrangements. | SCHADS calculations run at the rostering layer: weekday day and evening rates, Saturday, Sunday, public holidays, broken shifts, and sleepovers. The loaded cost of a shift is visible before it is confirmed. |
| Client and participant records | Strong clinical documentation: progress notes, outcome measures, goal tracking, referral management, and session records. Depth suited to allied health practice. | Participant records, care plans, communication history, and incident records. Integrated with the scheduling workflow rather than held in a separate clinical module. |
| Best suited to | Allied health providers, NDIS plan managers, support coordination organisations, and practitioners who see NDIS participants in a clinical setting. | Direct support organisations, SIL providers, community access providers, and disability support businesses that roster a workforce of support workers. |
Information based on publicly available product documentation as of June 2026. Features change; verify directly with each vendor.
Where Splose is strong
Splose has built a genuine depth in allied health and NDIS practice management. These are real strengths, and if your operational needs sit in this space, Splose is worth evaluating seriously.
NDIS plan management and support coordination billing
Splose is one of the stronger tools in Australia for NDIS plan managers and support coordinators. It handles service agreement management, budget tracking across support categories, and claim submission against NDIS plans. If plan management is a core part of your business, this is where Splose earns its place.
Clinical documentation for allied health practitioners
Progress notes, outcome measures, goal tracking, and session records are well-handled in Splose. For OTs, physios, psychologists, and speech pathologists delivering NDIS-funded capacity building supports, the clinical documentation depth matches what practitioners need.
Appointment booking and practitioner scheduling
Splose manages individual practitioner appointment books well. Online booking, appointment reminders, and calendar management for a small-to-medium allied health team are core to the platform. This is different from shift rostering for a support workforce, and Splose handles the practitioner side cleanly.
Built specifically for NDIS-registered providers
Unlike general-purpose allied health tools such as Cliniko, Splose is built with NDIS registration requirements in mind. NDIS-specific workflows -- service agreements, support budgets, participant plan tracking -- are native to the platform rather than adapted from a non-NDIS product.
Where Teiro is built differently
Teiro exists to solve a different set of problems: coordinating a workforce of support workers across participant shifts, keeping SCHADS compliance accurate at the rostering layer, and giving frontline workers a mobile experience that works in the field.
Shift rostering for a support workforce
Teiro’s scheduling board is built around the problem of placing the right support worker on the right shift: availability overlays, qualification blocking, conflict detection, and participant continuity preferences all surface at the point of assignment. This is not an appointment calendar for practitioners -- it is shift coordination for organisations with large casual and part-time workforces.
SCHADS Award accuracy at the rostering layer
SCHADS penalty rate calculations run inside Teiro at the point of rostering. Weekday day and evening rates, Saturday, Sunday, and public holiday multipliers, broken shift allowances, and sleepover classifications are all handled before the shift is confirmed. The loaded cost of a shift is visible before you commit to it. Splose does not handle SCHADS -- it is designed for allied health awards and independent contractor arrangements, which have completely different compliance requirements.
Credential enforcement at the point of assignment
When a support worker’s NDIS Worker Screening Check has lapsed or a required qualification has expired, Teiro excludes them from assignment suggestions before the coordinator sees the list. For high-intensity supports, competency checks are enforced at the same step. This is an operational control that practice management software is not designed to provide.
A mobile app built for support workers, not practitioners
The Teiro mobile app is designed for a support worker arriving at a participant’s home with a phone. It covers the daily workflow: view today’s shifts, check in on arrival, check out on completion, submit shift notes, and report incidents. It is not a clinical documentation tool. Splose’s mobile experience is built for practitioners who need session notes and their appointment calendar -- a different user with different daily needs.
When Splose and Teiro work together
The combination of Splose and Teiro is a legitimate and common setup for NDIS providers who deliver more than one type of service. The two platforms do not compete for the same workflow.
A mid-sized NDIS provider might use Splose to manage their support coordination team and their plan management business -- handling service agreements, participant budgets, and capacity building invoicing -- while using Teiro to manage the direct support workforce: rostering shifts, tracking worker credentials, enforcing SCHADS, and giving support workers a mobile app for the field.
How the split typically works
Plan management billing, support coordination case notes and reporting, allied health appointment booking and clinical documentation, NDIS capacity building invoicing.
Direct support shift rostering, SCHADS Award compliance, support worker credential management, check-in and check-out verification, incident reporting, NDIS direct support billing.
There is no data duplication problem with running both because the workflows do not overlap. Participant records exist in both systems -- in Splose for clinical and coordination purposes, in Teiro for scheduling and workforce management -- but the operational work each platform handles is distinct.
Common questions
Is Splose or Teiro better for NDIS providers?
It depends on what your organisation does. If you employ support workers and roster them to participant shifts, Teiro is the right fit. It is built around shift scheduling, SCHADS Award compliance, and workforce management for direct support providers. If you deliver allied health services, run support coordination, or do NDIS plan management, Splose is the more relevant tool. Many NDIS organisations deliver both types of services and run both platforms. The question is not which is better -- it is which one solves the operational problem you are actually facing.
Can Teiro replace Splose for plan management?
No, and it is not designed to. Teiro is a care workforce platform for direct support providers. It does not include a plan management module, Medicare or DVA billing, clinical notes, or the practitioner-focused tools that Splose is built around. If you do plan management or allied health billing, Splose handles those workflows. Teiro handles the direct support workforce alongside it.
Does Teiro handle allied health billing?
Teiro handles NDIS direct support billing: shifts map to NDIS support categories and line items, service agreements track funding, and claims move from draft through to paid. It does not handle capacity building invoicing for allied health practitioners, Medicare billing, DVA billing, or the plan management workflows that Splose handles for plan managers and support coordinators. If your billing is for allied health services or plan management, Splose is the right tool.
Can I use Teiro and Splose together?
Yes, and many organisations do. The combination works because the two platforms serve different parts of the same organisation. Splose handles plan management and allied health billing. Teiro handles the direct support workforce: rostering shifts, tracking worker credentials, managing SCHADS compliance, and giving support workers a mobile app for check-in and incident reporting. There is no conflict between the two, and running both does not create data duplication problems because they operate on different workflows.
If you roster support workers, Teiro is built for that
Book a demo and bring your current setup. We will walk through your roster, SCHADS rates, and worker credentials in a live environment -- and be honest with you if Teiro is not the right fit.
Free for organisations with 5 or fewer active users. No trial expiry, no credit card required.