Teiro How-To Video Library

Short videos of the real app, not a demo reel

Every video here is a real screen recording of Teiro doing the thing it is titled after -- no staged footage, no voiceover standing in for the product. Each one has its own guide page with a full written walkthrough and transcript underneath the video, for anyone who would rather read than watch, or wants the detail behind a particular screen. This page is the index: pick the flow you want and it takes you to that page.

They are also all short. None of them run past half a minute, because each one is scoped to a single job someone actually needs to do, not a general tour.

For support workers in the field

How to check in and out of a job as a support worker -- around 30 seconds. Seeing the visit before setting off, checking in on arrival with the time recorded automatically, what the visit screen offers along the way, and checking out at the end.

How a support worker messages a client -- around 30 seconds. Messaging a client straight from the app, with neither phone number changing hands, and the client replying by plain SMS.

For coordinators and billing staff

How to run a billing run and reconcile payments -- around 30 seconds. Picking up held and verified services, reviewing every claim line, drafting the NDIA claim file, and reconciling payments, all from one screen.

More are coming

This is a growing library, not a finished set. Onboarding your team, building your first roster, tracking compliance, and reporting incidents are the areas next in line -- each one gets a video once the guide it belongs to is ready, not the other way around.

Looking for a written guide instead? The full set lives on Resources. For step-by-step help articles, see the Help Centre.

Ready to see it running against your own organisation? Book a demo or start free for up to five active users.