A Medication Administration Record Walkthrough in Teiro
A short walkthrough of a medication administration record in Teiro: today's doses grouped by time of day, the client's active medication list, a whole time slot recorded in one batch with a separate signature per medication, and a PRN dose recorded with its trigger and effect.
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Full transcript
The full text of the walkthrough above, for anyone who would rather read it or needs it in text form.
What this recording shows
This is a 36 second screen recording of a medication administration record in Teiro, the care management platform used by Australian NDIS and aged care providers. It was captured on desktop, in the Teiro web platform, on the real product, following one client's medications from today's doses through to a batch of doses recorded in one pass and a recorded PRN dose.
Where a medication record lives on a client's record in Teiro
A client record in Teiro carries a Medications tab alongside Detail, Contacts, Comms, Documents, Funding and Schedule, so every medication for that client sits in one place rather than a separate system. The client on this record is Harold Nguyen, and opening his Medications tab is the starting point for everything that follows: what is due today, the full medication list, the Webster Packs, and the Monthly MAR.
What the Administer tab shows for today's doses
The Administer tab groups today's doses into Morning, Noon, Evening and Night, with an allergy banner reading "Penicillin (rash). No known food allergies." pinned above the list. Teiro puts every dose due across the day on one screen, rather than a support worker paging through separate entries medication by medication.
What a medication administration record must show for each active medication
The Med List carries five active medications on this record: Salbutamol, Paracetamol, Perindopril, Atorvastatin and Metformin, each with its strength, form and start date. Paracetamol carries "Maximum 8 tablets in 24 hours" as a written instruction on the medication itself, for a support worker to read and follow. Teiro records the dose given; it does not enforce that limit or block an entry against it.
How the Monthly MAR groups packed doses into a Webster Pack slot
Teiro's Monthly MAR shows August 2026 as a grid against a status legend of Given, Refused, Missed, Withheld, Self admin, Absent, Not supplied and Overdue. A dose administration aid, commonly called a Webster pack, appears on the grid as a single Webster Pack group row per slot, collapsed by default; expanding that group row is what reveals the individual medications packed inside it.
What an expanded Webster Pack slot shows
Expanding the Webster Pack Morning group in this recording shows Metformin 500 mg and Perindopril 5 mg, each carrying its own row and roughly twelve days of signed G entries, recorded independently even though both are packed into the same morning pocket. A worker administering that pocket signs each medication separately in the one pass through the administer sheet, so the record never blurs what was actually given to one medication versus another.
How a PRN dose is recorded separately from the Monthly MAR grid
Salbutamol is the PRN medication on this record, and selecting it opens a batch sheet rather than a grid cell, with fields for what prompted the dose and what effect it had. Teiro records a PRN entry as its own record, separate from the scheduled doses on the Monthly MAR, because a PRN dose has no fixed time to check it against.
What Teiro confirms once a PRN dose is recorded
Teiro confirms the entry immediately: submitting the batch sheet in this recording produces a "Recorded" confirmation on screen, and the trigger and the effect entered on the batch sheet both land on the PRN entry, not just the fact that a dose was given. The trigger and effect captured here are what turn a PRN entry into something a coordinator or reviewing nurse can actually read back later, rather than a bare timestamp.
Every dose, every signature, one record
By the end of this recording the Webster Pack Evening slot shows Metformin marked G alongside the other closed-out slots, and the PRN event list carries the Salbutamol entry with its real trigger and effect pair attached. Teiro brings every scheduled dose, every packed slot and every PRN entry together on one medication administration record for an Australian NDIS or aged care client, which is what a coordinator, a pharmacist or an auditor is checking when they ask what actually happened.