Switching to Teiro
Thinking of switching?
Last updated
Tell us what you use now and we’ll be in touch to talk through moving across. We can help move your clients, staff and roster.
Would rather see the product first? Book a demo.
Find out more
Tell us who you are and what you use today. We’ll be in touch. No commitment.
What Teiro does for billing
Rostering, the carer app, compliance tracking and client records, plus billing for both funding schemes.
For Support at Home
- A claim CSV for the Aged Care Provider Portal, written from your delivered services. You upload it to the portal yourself.
- Import of the Services Australia payment statement, so paid, rejected and contribution amounts are matched back to each service line.
- A monthly statement PDF for each Support at Home participant, saved on their record.
For NDIS
- Billing runs built from completed shifts, with holds on problem claim lines before you submit.
- A bulk payment request CSV for the NDIA myplace provider portal, for NDIA-managed participants. You upload it yourself.
- Medication administration records on the carer app.
See the detail on the billing page and the Support at Home guide.
Questions about switching
What happens after I ask for more information?
We read your details and get in touch to talk about what you use today and what moving across could look like for you.
Do I have to stop using my current system?
No. Asking for more information commits you to nothing.
Does Teiro work for CHSP?
Yes for the day-to-day: rostering, client care records, medication and incident reporting. Teiro does not prepare or submit DEX reports, so keep doing that wherever you do it today.