Setting Up a Client's Medications in Teiro

Overview

Before a support worker can record a dose against a client, the medication needs to exist on that client's record with the right schedule and classification set. This guide covers adding a medication, the difference between a scheduled and a PRN medication, and how to link a medication into a Webster pack slot if the client's medications are pharmacy-packed.

This is a coordinator or admin-level task in most organisations, done once when a client starts a medication and updated whenever their medication changes.

Step 1: Open the client's Medications tab

From the client record, open the Medications tab. This lists every medication currently on file for the client, active and inactive.

Step 2: Add a medication

Tap Add medication and enter the medication name, strength, and form. Set whether it is a scheduled medication, given at fixed times of day, or a PRN (as-needed) medication, given only when a specific trigger occurs.

For a scheduled medication, choose the time slots it applies to: morning, noon, afternoon, evening, or night. A medication can apply to more than one slot, for example a twice-daily medication given morning and evening.

For a PRN medication, record what it is for, so the trigger is documented on the medication itself rather than left to whoever administers it to remember or guess.

Step 3: Set the schedule classification

Every medication carries a schedule classification: general, S4, S4D, or S8. This determines how the entry is confirmed when it is administered. S8 (and other controlled drug) entries require a fresh biometric or PIN confirmation each time rather than a one-tap saved signature. Set this correctly at setup so the right confirmation is required from the first dose.

Step 4: Link the medication to a Webster pack slot, if relevant

If the client's regular medications come pharmacy-packed into a Webster pack (a dose administration aid), set up the pack as its own record and link each packed medication to the pack slot it sits in. See Webster packs and pack slots in Teiro for the full walkthrough. PRN medications are not usually part of a Webster pack and stay recorded separately regardless.

Frequently asked questions

Can I edit a medication after it has been administered against? Yes, but changes to an active medication (dose, timing, schedule classification) do not retroactively change past administration entries. Past entries remain as they were recorded at the time.

What happens if I mark a medication inactive? An inactive medication stops appearing on the daily administer view and monthly MAR going forward, but its history remains on the client's record.

Do I need a medication management plan set up separately? Teiro records what was administered and when. Your organisation's medication management plan for the client, what each medication is for and under what circumstances, is a clinical document that should exist alongside the record, not replace it or be replaced by it.

Next steps

• Recording a Medication Administration in Teiro: how a support worker records a dose
• The Monthly MAR and CSV Export in Teiro: the coordinator's view of the full month

Ready to see medication management in Teiro? Book a demo or sign up free for organisations with 5 or fewer active users.