Webster Packs and Pack Slots in Teiro

Overview

A Webster pack, or dose administration aid, is medication a pharmacy has pre-sorted into pocketed slots, one per time of day. Teiro models the pack itself as a record, with pack slots tied to the medications packed into them, so a support worker can sign a whole pocket in one action instead of one line at a time. This guide covers setting the pack up and how slot signing works day to day. For the reasoning behind this and how it compares to software that does not model Webster packs, see Webster packs and dose administration aids: what the record has to show.

Step 1: Create the Webster pack record

From the client's Medications tab, choose Add Webster pack. This creates the pack as its own record, linked to the client.

Step 2: Add pack slots

A pack slot corresponds to one pocket: a day and a time of day (morning, noon, afternoon, evening, night). Add the slots that match how the client's pharmacy has actually packed their medications.

Step 3: Link medications to each slot

For each scheduled medication that is part of the pack, link it to the relevant pack slot or slots. A medication packed into the morning pocket every day is linked to the morning slot; a medication given morning and evening is linked to both.

PRN medications are not linked into a pack slot. They are typically not included in a dose administration aid in the first place, and they stay recorded separately with their own trigger and effect on each entry.

Signing a pack slot

On the day, a support worker opens the pack slot that is due and confirms it as given. Teiro records an administration entry for every medication linked to that slot in the same action. If one medication in the slot needs a different outcome than the rest, for example it needs to be withheld while the rest of the pack is given as normal, it can be recorded separately rather than forced into the pack's outcome.

Each medication in the slot still carries its own schedule classification, so if a controlled drug happens to be packed alongside general medications, that entry follows the same stepped-up confirmation as any other controlled drug entry.

Frequently asked questions

Does signing a pack slot skip the signature requirement? No. Signing the slot is the signature, recorded once and applied to every medication in that slot. It is not a way to avoid signing; it is a way to avoid signing the same physical pocket five separate times.

What if the pharmacy repacks the client's medications and the contents of a slot change? Update the pack slot to reflect what is now linked to it. Past administration entries are not changed retroactively; only future entries use the updated slot contents.

Can a client have more than one Webster pack, for example a morning pack and an evening-only pack from a different source? Yes, a client can have more than one Webster pack record if that matches how their medications are actually packed.

Next steps

• Setting Up a Client's Medications in Teiro: add the individual medications before linking them to a pack slot
• Recording a Medication Administration in Teiro: the day-to-day recording flow, pack slots included

Ready to see Webster pack slot signing running with your own client data? Book a demo or sign up free for organisations with 5 or fewer active users.